NEXT Analytics Acquires
Excellent Analytics Pro
Upgrade to Excellent Analytics Pro 2014!
Acquired by NEXT Analytics™ on February 25, 2014, Excellent Analytics Pro is a plug-in that simplifies the power of Google® Analytics by bringing GA data into Microsoft® Excel. NEXT Analytics will continue to sell, support and service Excellent Analytics Pro 2014 (a new version of the software upgraded by NEXT Analytics). Subscriptions with Ampliofy for current Excellent Analytics Pro customers will not renew. This offer is valid only for current Excellent Analytics Pro customers.
Upgrade for New Features and Unlimited Basic Support
As of February 28, 2014, NEXT has released a new and upgraded version of Excellent Analytics Pro for the current customer base. Current Excellent Analytics Pro customers are able to purchase new subscription from NEXT Analytics.
What’s Included in the Upgrade
A paid subscription entitles subscribers to a license of Excellent Analytics Pro 2014 and NEXT Analytics basic technical support (including LiveChat). During the installation process, you will be asked for a valid email id for use in corresponding NEXT Analytics’ Client Service team and to subscribe to the NEXT Analytics newsletter. You can opt out of the newsletter at any time.
Excellent Analytics Pro 2014 Key Features
- Fast, intuitive and improved user interface
- Unlimited basic support from NEXT Analytics
- Refresh all queries in the worksheet or workbook with one update
- Run the same query for multiple profiles in Google Analytics
- Import all the rows from Google Analytics (not limited to 10,000 rows)
- Use Excel’s formulas and charts
- Calculate your own KPIs
- Build your own dashboards and scorecards in Excel
- Gather all your data in one place by getting Google Analytics data in Excel
Am I Required to Upgrade?
Current licenses will continue to work as expected until their respective expiry dates. Upgrades over the course of March are strongly encouraged. Excellent Analytics Pro 2014 provides current customers with the opportunity to take advantage of new features at a low price while engaging NEXT Analytics in a dialogue about product improvement longer term.
Unlimited Basic Support from NEXT Analytics
If you are having difficulties with the 2013 version of Excellent Analytics Pro, you will be encouraged to upgrade to Excellent Analytics Pro 2014 so that NEXT can better assist you with technical issue resolution. Unlimited basic support is included with a paid subscription. Licenses acquired through another source can not be supported by NEXT Analytics.
How to Get Support
LiveChat is your first contact for quick answers to your questions. LiveChat support is available from 9 to 5 eastern time zone on normal workdays. Please have your NEXT Analytics subscription reference code ready when you use LiveChat to engage a member of NEXT’s Member Services team. Please note, LiveChat is limited to basic questions about product usage. If you require more involved assistance, please send email to firstname.lastname@example.org.
Technical Issue Resolution and Professional Services
Please note, NEXT does not provide support to users of the Excellent Analytics Open Source version. Further, changes to spreadsheets do not fall under technical issue resolution. NEXT will be happy to assist you with these changes, but they require a per incident professional services fee. In those cases, a link for purchase will be provided to you by a member of NEXT’s Member Service team.