Pricing Options

Support Options

The basic tier gets support through the forum discussions on the /support page. This is the $20 plan. It’s a great solution for do-it-yourselfers who are Excel savvy and want to build their own dashboards. It’s also well suited to established installations that do not anticipate much need for support. It’s also a good complementary license if you’ve also purchased an intermediate plan but need more “seats”.  It’s also good if you have developed a set of dashboards or reports and wish to deploy them to clients who need just a runtime/refresh capability.

The intermediate tier gets our typical thorough email support. In this plan, we will agree to review problematic dashboards if the problem appears to be nominal. But more sophisticated dashboards will require an hourly fee which would let you know in advance how much.

The premium tier gets email support and custom consulting and a one hour meeting at no extra charge. We would schedule 1 hour meeting each month to discuss any issues, but more importantly give you a head-start on what your objectives were for the month and get you started on any new dashboards you were planning.

What the Subscription Covers

Each subscription covers the use of one computer at a time. You can transfer the license to different machines on your own, as often as you want. The software only runs on Windows at the current time.

How the Subscription Model Works

After you have subscribed, you will receive an email in your inbox with your receipt. That email contains a link where you can manage your subscription, including un-subscribe. If you un-subscribe, your license will continue until the end of the current subscription term, but you will not be billed again. There will be no refunds for un-subscribing mid-term.

Payment Process

When you pay by credit card, you are actually purchasing from a credit card fulfillment company named Fastspring, based in California. For more info about Fastspring, click here. Because NEXT Analytics offers a free trial, there will be no refunds. All prices are in US dollars.