Reviews and Testimonials

More customer generated reviews can be found at the Google Analytics Application Gallery

Awesome Customer Service   5 stars  - munazanjum - Dec. 09, 2011   
I've recently bought the product and wanted some further customization. I sent a mail to customer support of Next Analytics and I got the reply within no time addressing my request. I simply love NextAnalytics, Ward in particular, for helping me understand the demystified metrics that were Greek to me. I'm impressed and so are my clients. Thank you guys for giving me a broader outlook to see the data. With NextAnalytics, I have learnt the real web analytics!

Love Next Analytics & Incredible Customer Support   0 stars  - nitin joseph - Nov. 09, 2011
Incredible, powerful & truly versatile software backed by a customer support that never fails to impress me.

Amazing customer service and powerful product   5 stars  - Chris - Nov. 06, 2011  
Ward and his team offer top notch customer service, going above and beyond to make sure that my problems were sorted out efficiently, even at unsociable hours. Product looks great, really powerful and there are plenty of reports pre- made to get you started. 5 Stars.

The Custumer Service Is Incredible   5 stars  - Gabor - Nov. 01, 2011
Amazing, how fast these guys are reacting. Every time T need some help or solution I just write an email and soon I get the complete solution or even the new feature in the application. If the response time is more than 12 hours I know that they are working on the right solution and I always got it. NextAnalytics is the plugin what i always looking for to create fancy and informative reports in Excel to the clients and compare the Google Analytics, Facebook and Twitter reports in one sheet.

Fantastic Tool and Great Customer Service   5 stars  - Euan Blair - Oct. 25, 2011
We've been using NextAnalytics for over a year now and have been really happy with how much time it has saved us in preparing detailed but actionable reports for our clients. The few times we have had issues, the NextAnalytics team have resolved them in record time, often in less than an hour!

Outstanding customer service   5 stars  - lyena - Oct. 19, 2011 
I have been using NextAnalytics for almost a year. Each time I contact customer service, I get an immediate response, my issue is fixed and explained. The team cares, they want to make their product better.

Buen producto y excelente soporte   5 stars  - Carlos Redondo - Oct. 04, 2011
Un gran plugin para trabajar con dashboards de grandes proyectos. El soporte rápido y bueno, recomendable.

eSolutions Analyst   5 stars  - chalabin - Sept. 28, 2011
Fantastic product which simplified and automated management reporting!!!!!!!

Fantastic time-saver   5 stars  - Lromao - March 31, 2011 

Reporting Google Analytics filtered actionable data out to my various stakeholders was painful. Now, I concentrate on fast customized personalized dashboards. Mike and Ward are amazing to work with, top-notch service. Flexible time-saving tools like these are critical when you are working in the non-profit sector. And it does Twitter, Facebook and LinkedIn as well! I am hoping for YouTube integration in the near future. -Web Analyst at Save the Children www.savethechildren.org

Brilliant   0 stars  - JC, Media Analyst - March 31, 2011 

I am very much impressed with this tool as it literally freed up two hours of my time everyday. Customer service is awesome. I am hoping that the tool will have the ability to export Facebook wall postings and comments for a specified date and time - something to put on the roadmap. Overall, great work guys!

Fantastic Plugin!   5 stars  - Corey K. - March 03, 2011

This tool really has made my life so much easier at work! I've only had it for a little under three weeks now and am just scratching the surface of the tool's potential, but have already found it to be an incredible automation tool. Now instead of having to spend time collecting data, I can simply just refresh it and use the time saved to analyze and interpret information. Great plug-in and I would highly recommend it!

Great Service!   5 stars  - Oletta - Feb. 14, 2011 

 Ward was great working with someone who's not very analytics saavy. He customized my dashboards to exactly what I needed and went way above and beyond in delivery. I'm really looking forward to using this tool for future presentations and research. And I can't wait to see what it grows into.

Great product, Great customer service, Great Value   5 stars  - scott.calise - Feb. 11, 2011  

Ward and Mike have been great partners in helping us get our social media dashboards up to speed. Even when we were in the pilot phase of using Next Analytics they were incredibly responsive, helping us set up dashboards, tweak the standard queries to meet our needs and suggesting better way for us to organize and view the data. We look forward to working with Ward, Mike and NextAnalytics to further our understanding of our social media efforts and saving us tons of hours of manual work!

Corporate-strength All-In Analytics tool    5 stars  - G. Mark - Feb. 10, 2011    

Great tool, easy to use, flexible and all encompassing. Found it recently and already rolled out to multiple departments throughout the company. If you need to analyze and correlate your GA, Facebook, Twitter, Bit.ly and email campaigns - this is the tool to use. Plus, Ward and his team are superb in their understanding on analytic needs and addressing our questions. I am a Fan!

Great GA Tool   5 stars  - VKI Andre - Feb. 04, 2011    

I've been using this product on a few projects and it's been a great add-on to use. Simple to get started, yet powerful enough to do most anything you want. The support is great as well. They answer back quickly to any questions you may have. They even go that extra step to help you understand how the product works so you can make more effective queries!

Easy. Effective. Impressive   5 stars  - EAC-non-profit user - Jan. 21, 2011    

NextAnalytics is the tool to turn to just when you think you're going to have to download all of your Google Analytics data and manaully create spreadsheets and dashboards for your organization. If you suspect that you shouldn't have to re-invent the wheel, you are right - NextAnalytics has already done it, and done an amazing job. The fact that they are adding new dashboards all the time and they respond to questions and suggestions quickly is another added bonus!

A HOMERUN!   5 stars  - BillyB - Jan. 20, 2011    

Ward and the gang at NextAnalytics hit this out of the ballpark! It is EXACTLY what I needed! He has one of the best apps I have every used! The ability to quickly access the Data in realtime, and in Excel, just make my life much easier!!! Highly Recommend this app!

 

Best Excel Add-on   5 stars  - Inaho83 - Jan. 14, 2011    

NextAnalytics is the best created for your scope, for reporting GA data. You can create everything you want, with a simple step. The support of the tool are so nice and quick to help you anyway. Very very amazing customer service. Thanks NextAnalytics.

Best Plugin I've Found   0 stars  - APconsumerinsights - Jan. 13, 2011    

The NextAnalytics tool is best Excel plugin I've found to date that incorporates more than just GA data. The integration with Facebook and Twitter is top notch and gives you the opportunity to develop a holistic dashboard across both site analytics and social marketing. Furthermore, the integration with SQL gives you all the flexibility you need for a complete data automation process!

Best Value Excel Addon   0 stars  - Mike Thatcher - Jan. 06, 2011    

NextAnalytics is has everything I have been looking for analytics reporting. I can get my data export from Google, Facebook and Twitter, Facebook and create reports in a flash (their templates are really useful and can be modified) The best reason for buying NextAnalytics. The amazing customer service. When you aren't in the same hemisphere let alone the same timezone NextAnalytics provide some of the the fastest turnaround for a query I have ever received.

Everything you wanted in one bundle   5 stars  - Daniil - Dec. 08, 2010    

NextAnalytics is really valuable service! It contains all you need for fast and productive works as web-analyst: easy and powerful data export from GA, Twitter, Facebook and other, automatic data manipulation, fast and helpful customer service and downloadable web analytics report templates by Analysis Ninjas every week. This is "Must Have" tool for customized reports!

Powerful GA Tool   5 stars  - Peter Rees - Dec. 04, 2010    

NestAnalytics is the most powerful and flexible tool I have yet found for manipulating GA data and producing excellent charts. The support is just amazing, every query or question I have had has been answered in a very short space of time. Great value, great service - can wait to see what dashboards are developed next,

Puts other Excel plugins in the shade   5 stars  - arwyn.keast - Nov. 20, 2010    

There's nothing else on the market that is as flexible, or powerful. Yes there are free tools out there, but they are toys in comparison. And great customer service!

Best Excel Add-on available   5 stars  - cpuconsulting - Sept. 20, 2010    

NextAnalytics is the best GA tool i've found. Integration is seamless, data manipulation is easy. Lots of great features. Incredible value.

Email Testimonials

"Google Analytics is free but it is well worth buying this Excel Tool for just $200 one time fee" - Avinash Kaushik

 "Thanks for developing such an amazing product! It has seriously cut out the monkeywork from my job" - A.K.

I love your Google Analytics Excel tool – it is by far the best laid out solution with the best features I have come across so congratulations.” – C.N.

"We recently purchased a copy of Next and have found it to be a fantastic time saver for producing client reports through Google Analytics" – R.K.

"From the moment I started using NextAnalytics I knew this was a hit."– T.B.

"This is really fantastic - esp. the ability to configure the date range. I tested it out and it worked perfectly."– B.C.

I just wanted to say that this dashboard provides for a great learning ground for users to experiment with the tool and its capabilities, however fundamental they may appear in the dashboard. The intuitive nature and simplicity allows for the less analytically inclined to understand how the tool works and get an initial feel for what it is capable of.” – P.K

"First off, I want to say how impressed I am with your product….I’ve been looking for a plugin as flexible as Next Analytics for as long as I can remember.  This is the best $199 I’ve spent in a long time ;)" - J.C.

Case Study - A Happy Customer

OverlayTV Integrates Next Analytics to Deliver Superior Reporting

January 4 - 2011 - Ottawa, Ontario | Overlay.TV has impressed many with its unique ability to make video come alive. When a video is Overlay.TV enabled, it becomes active and interactive, allowing consumers to click on video to investigate a product or to make a purchase. Online retailers use Overlay.TV to deliver rich interactive video experiences that drive traffic, increase conversion, and engage shoppers.

While developing their interactive video solution, Overlay.TV needed an innovative way to present conversion rates and other critical performance parameters. They searched for a flexible, robust analytics engine they could easily integrate; that solution was Next Analytics.

NextAnalytics provides Overlay.TV users with the critical analytics necessary to illustrate video performance. This detailed information on how visitors are reacting to active and interactive video provides the insight necessary to increase conversion rates and ROI. Displayed within predefined summaries, users have the ability to filter data, view segmentation, modify dates, and much more.

“Analytics has been a significant value for us; without it we would be unable to show the increased conversion rates and ROI that Overlay.TV provides for our customers. More importance is being placed on analytics as our customers are becoming analytics consumers first; Next Analytics makes it easy to meet that need and empower our clients to use their analytics data.”- Nadav Zin- VP Products & Services, Overlay.TV

From start to finish, Next Analytics provides the proof Overlay.TV clients need to quantify their ROI. When asking how interactive video will drive traffic and increase conversions, Next Analytics clearly illustrates the parameters for success. Validating each campaign makes it easy for Overlay.TV to expand their services and work with clients to propagate their success.

Overlay.TV is constantly impressed by the high level of flexibility Next Analytics provides. In addition to a very small footprint, extremely high usability, and exceptional customer service, Overlay.TV proudly supports Next Analytics as another Ottawa, Ontario based start-up.

About Overlay.TV

Overlay.TV provides video commerce solutions that enable brands and online retailers to boost sales and customer service through interactive, clickable video. Its clients include Armani Exchange,L'Oreal, JCPenny, Tory Burch and French Connection UK. Overlay.TV is a private company headquartered in Ottawa, Canada. For more information, please visit www.overlay.tv.

About Next Analytics

Incorporated in 2003, Next Analytics is dedicated to making analytics accessible to business and technical users with a low price, efficient design, and easy to use product. After years of servicing high performance business analytic needs for an embedded OEM market, Next Analytics turned to web and social media analytics. Using a combination of business experience and software engineering skill, our team created a product that fulfills the information needs of modern businesses. Next Analytics is dedicated to creating software that produces clear, comprehensible analytics from any amount  of data.

 

ROI - from a customer's perspective

By automating our sales lead generation reports, NextAnalytics is currently saving us at least an hour of reporting building a day, not to mention the headache associated with running/exporting/saving multiple reports from Google.

Their continued support and quick response makes recommending their software easy.

Eric McCahill

Marketing Coordinator
Corrosion Fluid Products Corp. 

Blog References

The Power of Dashboards in Google Analytics - blueglass.com