NEXT Analytics™ Support



Welcome to NEXT Analytics Client Service Technical Support. We’re Ready to Assist You!

Installation and Upgrade Guidelines

Please read the following document

Installation Guide


It has help on the following topics:

  • Which Programs Do You Need?
  • Useful Links
  • Installation Overview — Where To Start
  • Enter Your Subscription Reference
  • Installation – General Notes
  • Installing the Excel Addin
  • Installing the PowerPoint Addin
  • Installing the Standalone Client
  • Installing Windows Publish
  • Overview Windows Offline Batch Utility
  • Appendix – Installation Related Troubleshooting
  • Use of Excellent Analytics Pro Software On Your System
  • My access to the internet involves a Proxy Server
  • Is My Firewall (or Spybot) Causing a Problem
  • My Excel Addin has gone missing from the Ribbon Bar
Configuration Guide


It has help on the following topics:

  • Configuring Your Data Sources
  • Configuring Google Analytics
  • Configuring Facebook Insights
  • Configuring Twitter
  • Configuring YouTube Analytics


Google® Analytics User Guide


Facebook® Analytics User Guide


Twitter Analytics User Guide


YouTube Analytics User Guide

If you have an Existing Installation

If your Addin has disappeared, please read this article:

Enabling a disabled Addin


If you wish to upgrade to the latest version: Please use the Windows Control panel to un-install prior versions of NEXT software. Then re-boot your computer. Then you can run the newly downloaded setup program.


If you have been running a free trial and have made a purchase, you do not need to install new software. Just look for the Subscription button or menu item on the software, and that will allow you to enter a subscription reference code.

How to Build a Custom Dashboard

Watch a 10-minute video, it will teach you the steps to follow.

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